Your Questions, Answered

  • Allow the wax to melt evenly across the entire surface during the first burn (typically 2–3 hours). This helps prevent tunneling and ensures a smooth, even burn for the life of the candle.

  • For best results, burn your candle for 2–4 hours at a time. Avoid burning for longer than 4 hours to maintain the integrity of the wax and fragrance.

  • Yes. Trim the wick to 1/4 inch before each burn. This helps prevent soot, promotes an even flame, and extends the life of your candle.

  • Tunneling occurs when the wax does not fully melt to the edges. To fix this, allow the candle to burn long enough for the wax pool to reach the edges. Proper first burns help prevent this from happening.

  • Use a candle snuffer or gently blow out the flame. Avoid dipping the wick into the wax, as this can affect the scent and burn quality.

  • Keep the wax free of debris such as wick trimmings or dust. Store your candle in a cool, dry place away from direct sunlight to preserve the fragrance and appearance.

  • Discontinue use when approximately 1/2 inch of wax remains at the bottom of the vessel.

  • Never leave a burning candle unattended. Keep away from children, pets, and flammable materials. Burn within sight and in a well-ventilated area. Always place your candle on a heat-safe surface and avoid moving it while lit.